Customer Resources

Everything you need to shop smart, compare models, and get the most out of your Segway Navimow.

At Ballard Power Works, we believe that buying a robotic mower should be simple, clear, and worry-free. This page brings together all of our key resources in one place, including policies, guides, and support information. Whether you want to learn about our Price Guarantee, installation options, or how to choose the right mower, you’ll find everything you need here.

Our Low Price Guarantee

Shop with confidence knowing you’ll always get the best deal on Segway Navimow robotic mowers. If you find a lower price from an authorized dealer, we’ll match it.

Returns and Refunds Policy

Learn how returns and refunds work at Ballard Power Works. We offer a 30-day return window with clear guidelines, including a 15% restocking fee on non-defective items.

Why Choose Us?

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Certified Segway Navimow repair and warranty service

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Local, family-run business serving Wisconsin homeowners and cabin owners

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Fast turnaround times and flexible scheduling

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Serving within 50 miles of Janesville and Hayward, WI

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Convenient drop-off and on-site options