Customer Resources
Everything you need to shop smart, compare models, and get the most out of your Segway Navimow.
At Ballard Power Works, we believe that buying a robotic mower should be simple, clear, and worry-free. This page brings together all of our key resources in one place, including policies, guides, and support information. Whether you want to learn about our Price Guarantee, installation options, or how to choose the right mower, you’ll find everything you need here.
Our Low Price Guarantee
Shop with confidence knowing you’ll always get the best deal on Segway Navimow robotic mowers. If you find a lower price from an authorized dealer, we’ll match it.
Returns and Refunds Policy
Learn how returns and refunds work at Ballard Power Works. We offer a 30-day return window with clear guidelines, including a 15% restocking fee on non-defective items.
Discounts & Deals
From Military and First Responder discounts to free shipping, we want to make sure you get the best deal possible on your Navimow Purchase. Click here for current coupon codes and discounts.
Ballard Power Works Blog
Stay up to date with the latest in robotic mower tech, installation tips, product updates, and real-world stories from our customers. Practical advice and expert insights from the Ballard Power Works team.
Robotic Mower Buying Guide
New to Autonomous mowers? Our detailed buying guide walks you through everything you need to know about choosing the right Segway Navimow for your lawn, budget, and setup.
Contact Ballard Power Works
Have questions about Segway Navimow mowers, service, or installation? Get in touch with our expert team in Janesville or Hayward. We’re here to help you every step of the way.